Developed to define and analyze business processes simulation through process modeling tools

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There are various software tools exist to simulate business processes. When simulating business processes, some definite requests are appropriate. The nature of the business process needs appropriate modeling capability of the tool. When particular choices or synchronization cannot be applied, the simulation result slackens its powers. On the other hand, business process simulation goals to support process owners or process managers. When the tool or the simulation output can scarcely be understood by the customer, the tool overreaches itself.

While evaluating process simulation tools, the modeling, simulation and output analysis abilities of the tool are significant. The main aim of the simulation abilities is to estimate in which way a simulation can be carried out and which parameter settings can be made. The process simulation tools evaluation criteria are:

Performance dimensions: process simulation model should integrate the performance dimensions one is interested in. In most cases it should be conceivable to simulate several different time and/or costs features. Other appropriate performance dimensions are quality and tractability.

Distributions: The usual performance of a simulated process may appear fine while in real life many difficulties would happen because of its patchiness. Queues may be blank at some instants and loaded at other instants, building employee and client satisfaction. Taking into account the distributions of performance characteristics will not only show the average behavior of the process, but also its extremities.

Animation: With process simulation not only the final simulation results but also the simulation itself can provide valuable perceptions in the simulated process. A replay or animation of the process simulation will show the states the simulation model has been in during simulation. This visualization might expose bottlenecks and other difficulties in the implementation of the process.

Scenarios: With the use of scenarios the significances of changes can be examined. While the process stays the same, different outlines of the simulation model imitate potential changes in, i.e., the arrival pattern or resource accessibility. With the use of scenarios the effects of changes can be anticipated and counter measures can be taken to escape bad performance once the change occurs in actuality.

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