Trouble Shooting A Fargo Printer

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Fargo printer systems provide custom plastic ID card printing for making business cards or photo identification cards for small businesses and organizations. These printers are easy to use, but occasionally they may need a bit of assistance to continue providing quality printed cards. When they do malfunction, many of the issues can be easily fixed as with a regular ink jet or laser printer. Issues with printer ribbons or card feeding are the most common. Fixing some of the common problems are found here.

Unable to Feed Card Message

This error message will display on the LED or LCD screen when a printer cannot detect card stock in the input hopper. Either the cards are not loaded, have run out or are loaded incorrectly.

To fix this error, check the card hopper to ensure that the cards are indeed located in the hopper and are not stuck together. You may need to carefully fan the cards, without touching the card surface, to ensure that the cards are not stuck together. Straighten them back into a single stack of cards and place the cards back into the hopper. Close the hopper cover and continue attempting to print by pressing the resume button.

If the printer will still not receive the cards from the hopper, cancel the print job by pressing the cancel print button. You may need to power off the printer, wait for a small bit of time and turn the printer back on. The original errors will be cleared and you can attempt to print the card again.

Ribbon Sensor Error Message

This error occurs when the printer is unable to locate the next panel on the print ribbon. This may man that the printer ribbon has broken or has been damaged in some way. A ribbon that does not advance correctly will cause a printer error. To fix this error, you will need to open the printer and remove the printer ribbon. You need to look at the ribbon for tears, wrinkles or breaks and repair them. To fix a tear or break in the ribbon, connect the two ends of the ribbon with a piece of scotch tape. Wind the ribbon forward past the taped section and place the print ribbon back into the printer. If the ribbon is wrinkled, straighten out the ribbon, and advance the ribbon past the damaged section of the ribbon so that the printer does not access that section of the ribbon.

When the ribbon is placed back into the printer after being repaired, you can press the resume button to direct the printer to continue printing.

Card Jam Error

These card printers will input 30 ml cards. Some printer models will accept various card thicknesses ranging from 10 ml to 40 ml. The printers are sensitive to the specific card thickness that is being placed in the card hopper.

To resolve a card jam error, open the printer cover and remove the print ribbon. Press the cancel, pause, forward or backward buttons to move the rollers back and forth. This should free the jammed card. Remove the card, replace the print ribbon and close the cover. You should be able to resume printing with a new card from the hopper.

All card printers""the Evolis printer, Fargo printer, Datacard printer and others have minor malfunctions at times. By following manufacturer instructions, just a small adjustment will resume your printing needs.
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