Choosing A Carpet Cleaning Service
When looking for a carpet cleaner, you have no shortage of companies from which to choose. It can be a daunting task for someone not in the industry. To help you out, As a Tulsa carpet cleaner, I have decided to write this short article with advice on how to choose a carpet cleaning service in Tulsa or any other city.
The first thing that you need to do is compile a list of carpet cleaners from which to choose. Put together a list of 5 companies that use truck mounted steam cleaning machines. You want to make sure that they use a truck mounted machine because it is the best and most thorough cleaning method. If they use a truck mount, they will say so on their website so start your research on the internet. If they fail to mention the equipment that they use, they obviously don't use a truck mounted machine.
After you have your list, you need to look at the reviews. Look online and do a search for the company name. If they have complaints, they will surely rise to the top of the search results. If the company in question has a few bad reviews, this is not that bad if a thing. Check to see how they responded to the reviews because you can often tell how good they are by how they respond to adversity. I myself have a few bad reviews with my Tulsa carpet cleaning service, but most of those are false. If the company has excessive reviews or does not respond to bad reviews, cross them off your list.
Your last step is to call the companies that you have left and do a phone interview. Ask them what their prices are, what this includes, how long they have been in business, if they are insured, etc. Besides the answers, you are trying to get a feel for their professionalism and courtesy. I have no problem in Tulsa talking to customers and the company you hire should not either. If they seem rude or in a hurry to get you off the phone, cross them off your list. Likewise, if they pressure you strongly to book right away and seem arrogant or bossy, cross them off your list. You are looking for something in between.
After you have done your research, compare your notes and pick the company that you have the best feel for. Good luck and take your time.
The first thing that you need to do is compile a list of carpet cleaners from which to choose. Put together a list of 5 companies that use truck mounted steam cleaning machines. You want to make sure that they use a truck mounted machine because it is the best and most thorough cleaning method. If they use a truck mount, they will say so on their website so start your research on the internet. If they fail to mention the equipment that they use, they obviously don't use a truck mounted machine.
After you have your list, you need to look at the reviews. Look online and do a search for the company name. If they have complaints, they will surely rise to the top of the search results. If the company in question has a few bad reviews, this is not that bad if a thing. Check to see how they responded to the reviews because you can often tell how good they are by how they respond to adversity. I myself have a few bad reviews with my Tulsa carpet cleaning service, but most of those are false. If the company has excessive reviews or does not respond to bad reviews, cross them off your list.
Your last step is to call the companies that you have left and do a phone interview. Ask them what their prices are, what this includes, how long they have been in business, if they are insured, etc. Besides the answers, you are trying to get a feel for their professionalism and courtesy. I have no problem in Tulsa talking to customers and the company you hire should not either. If they seem rude or in a hurry to get you off the phone, cross them off your list. Likewise, if they pressure you strongly to book right away and seem arrogant or bossy, cross them off your list. You are looking for something in between.
After you have done your research, compare your notes and pick the company that you have the best feel for. Good luck and take your time.
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