Why You Should Choose a UK Based Company And Get Quality IT Support In Cheshire, Rather Than An Inte
If you run a business, it is likely that at some point in the day, it relies on IT heavily. Obviously some businesses rely much more on IT than others will. In general though, most businesses grind to a halt when their systems go down. If this is the case for your business, then you are going to need a team on hand to help you out when things really start to go wrong. You have plenty of options, including doing the maintenance and upgrades on the systems yourself. Of course, any savvy business owner will outsource all of the work and get quality IT support in Cheshire. International companies can be cheaper, but here is why you should avoid them!
Price
So you have compared the two pricing structures and you have realised that the international support team is actually slightly cheaper. Make sure that you have read every single detail, including the fine print. Generally, these international companies outsource to China and India. You would assume that this means a much lower price. In fact, the difference between UK labour and labour internationally is a gap that is filled. The international company will use this gap as profit and therefore, the services will actually be priced very similarly. For this reason, it makes sense to go with the local service provider offering the higher price.
Speed
International service providers that use external service providers can be incredibly slow. You contact the company and they then contact the people that they outsource to. It is a long winded process that can take a lot longer than it really should. Working with a UK based company is a lot easier. You have one point of contact to deal with. You will know exactly what is going on at all times. If you have a question it will be answered instantly, rather than you having to wait days for a reply.
Attention To Detail
If you have ever owned a business, you will know that you want to do everything to the best of your ability. You will go above and beyond expectations in order to make customers happy. With international companies that outsource to freelancers, this is not the case. They do the job to a certain standard and then move on after getting paid. Essentially, you are going to get much better support on an overall basis from a team in the UK, than you are from an internationally based business.
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Price
So you have compared the two pricing structures and you have realised that the international support team is actually slightly cheaper. Make sure that you have read every single detail, including the fine print. Generally, these international companies outsource to China and India. You would assume that this means a much lower price. In fact, the difference between UK labour and labour internationally is a gap that is filled. The international company will use this gap as profit and therefore, the services will actually be priced very similarly. For this reason, it makes sense to go with the local service provider offering the higher price.
Speed
International service providers that use external service providers can be incredibly slow. You contact the company and they then contact the people that they outsource to. It is a long winded process that can take a lot longer than it really should. Working with a UK based company is a lot easier. You have one point of contact to deal with. You will know exactly what is going on at all times. If you have a question it will be answered instantly, rather than you having to wait days for a reply.
Attention To Detail
If you have ever owned a business, you will know that you want to do everything to the best of your ability. You will go above and beyond expectations in order to make customers happy. With international companies that outsource to freelancers, this is not the case. They do the job to a certain standard and then move on after getting paid. Essentially, you are going to get much better support on an overall basis from a team in the UK, than you are from an internationally based business.
âEUR?
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