There is a substantial increase in massage chair importers that are bringing in low quality chairs and selling them through various channels.
In response to some of our customers that have experienced bad situations, I personally surveyed a number of venues such as the internet, home shows and county fairs for such importers.
The result of input from my customer's experience and first hand insight from my surveys has yielded the following list of 5 key tips on how to avoid being taken.
1.
Massage Chair Components are Critical: Ask what country the main components are from.
The critical components are the motors and the PC board.
The motors should be made in Japan and the PC board should be from either Japan or Singapore.
If the components are from other locations, then these components are of inferior quality and subject to short life spans or in other words-junk! 2.
Beware of Over Generous Warranties: Many of these vendors promise very compelling warranties.
The question is:Will they be here tomorrow to honor that warranty? One way to find out is to ask the salesperson if they have independent internet dealers, (That doesn't mean their own website or E-bay!).
Or even better, do they have retailers that have physical brick and mortar locations (preferable a known chain store).
If not, then chances are they may never answer your call down the road for help.
(The number you have reached has been disconnected and there is no new number--beep!).
3.
Our Massage Chair is made in Panasonic's Factory: I saw a few salesmen claim that their massage chair comes from the same factory as Panasonic or some other name brand.
Of course, there is no way for you to verify this independently.
I am sure Panasonic wants their resources to be used to make knock off chairs that are then imported to compete in their main markets at rock bottom prices.
Yeah, right, sure! If a salesperson tells you their chairs are made at the same factory as a name brand chair then I think you know the answer.
Steer well clear! 4.
Jack of All Trades, Master of None: Beware of vendors at fairs and home shows that sell everything but the kitchen sink.
This is a sure sign of a one man importing machine.
Now, I have a healthy respect for the entrepreneur, but one must specialize.
I have seen booths with a couple of massage chairs along with a million other gadgets.
It is like a one man flea market.
These guys import everything and anything-especially what they just got a good deal on.
Seriously, who knows what massage chair will be on the next shipment? They are armed and dangerous.
Use Extreme Caution! 5.
The Deal is Too Good to Be True: Finally if a chair is selling way below market value of a name brand chair.
You may be thinking, Wow, I can't believe the deal I am getting.
It is almost too good to be true.
Well, we hate to say it, but...
chances are it is too good to be true! Stay away! You're probably buying a refurbished chair or a piece of absolute junk.
You get what you pay for! We have put these tips together from many of our customers that have made these mistakes and we are passing this one so you do not fall into these same traps.
There are many excellent massage chairs on the market.
They will bring you years of enjoyment and relief.
Take your time and find the right model from a reputable manufacturer.
This will ensure years of relaxation (rather than frustration).